eShop Direct

D2C/B2C eCommerce

Are you a manufacturer or importer looking to sell directly to consumers? eShop Direct is a turnkey eCommerce solution that gets your online store up and running quickly and cost-effectively — without heavy upfront investments or recruitment.

  • Fast launch ~4 weeks
  • No heavy upfront investment
  • Scalable to 3,000 shipments/day
  • International markets

What is D2C and why does it matter?

Direct-to-Consumer (D2C) means manufacturers sell their products directly to end consumers — without distributors, resellers or middlemen.

Better margins: By cutting out the middlemen, you keep a larger share of your revenue. D2C typically improves margins by 20-40% compared to wholesale channels.

Brand control: You control everything from messaging to customer experience and pricing. Your brand appears exactly as you intend.

Customer data: You gain direct access to consumers and valuable purchase behavior data for product development and marketing.

International growth: eCommerce knows no geographical borders. You can sell your products anywhere in the world.

What's included in eShop Direct

All the services you need to run an online store from a single partner — no need to coordinate multiple vendors.

  • eCommerce Platform

    Shopify, MyCashflow or WooCommerce store built to match your brand. We help you choose the right platform.

  • Payments & Shipping

    Klarna, Paytrail and dozens of payment methods pre-integrated. Posti, PostNord, GLS and other carriers ready from day one.

  • Warehousing & Logistics

    Helsinki eShop Hub with warehouse space for up to 15,000 SKUs. We pack, inspect and ship your orders daily.

  • Customer Service

    Multichannel customer service handles orders, returns and complaints. Pickup point in Helsinki Lauttasaari.

  • Digital Marketing

    SEO, Google Ads, social media marketing and analytics. We grow your store visibility and sales.

  • Product Management

    SEO-optimized product pages, quality descriptions and translations. We keep your catalog always up to date.

Who is eShop Direct for?

eShop Direct is designed to serve different types of organizations:

  • Brand Store: A full-range online store where your brand shines. Perfect for manufacturers and importers wanting their own consumer channel.
  • Campaign Store: Seasonal products or special offers sold for a limited time. Quick setup and flexible teardown.
  • Spare Parts Store: A service-oriented spare parts shop for your customers. We keep your parts catalog always available.
  • International Sales: Open new markets through eCommerce. We handle international logistics for you.

How to get started

Setting up an online store in the eShop ecosystem is a straightforward process.

1

Assessment

We analyze your needs, objectives and identify the best eCommerce solution for your business model.

2

Setup

We build your online store, integrations and logistics — in as little as one week.

3

Operations

We handle daily operations: orders, customer service, logistics and marketing.

4

Growth

We optimize and scale based on data, grow sales and expand to new markets.

eShop Direct solution services

From our service portfolio, select the key features that suit your needs for the complete package.

eCommerce Logistics

Warehousing, picking, packing and delivery from Helsinki eShop Hub.

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Customer Service

Multichannel customer service for orders, returns and complaints.

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Digital Marketing

SEO, Google Ads, social media marketing, email marketing and analytics.

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Technologies & Data

Shopify, MyCashflow, WooCommerce and Odoo ERP. Integrations and technical development.

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Payments & Reports

Klarna, Paytrail and dozens of payment methods. Comprehensive sales reporting.

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Product Management

SEO-optimized product descriptions, images and translation services.

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Assortment Handling

Assortment management, stock monitoring and replenishment optimization.

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Graphic Design

Brand-aligned visuals: banners, page templates, email templates and social media visuals.

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Consulting Services

Consulting, strategy, internationalisation and the EMBRACE™ consulting model.

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eShop Direct in a nutshell

  • Sell your own manufactured or imported products to consumers in Finland or internationally

  • Get a complete online store with payment and shipping solutions

  • Service package includes store operations and agreed marketing activities

  • Pricing: setup fee + fixed monthly fee + volume-based commission

  • Setup time approximately 4 weeks, minimum contract 6 months

  • Connecting your existing store to the eShop ecosystem is included in the monthly fee

Frequently Asked Questions

Launch direct-to-consumer sales with confidence

Tell us about your products, audience and current setup, and we will plan a controlled way to launch or grow D2C sales.

Contact us